Business Protocol Workshop

This workshop enhances professional communication standards, focusing on email writing, tone management, and stakeholder interaction to ensure clarity, credibility, and professionalism.

  • Programme Structure

    Delivered as a practical communication workshop, focused on real workplace interactions.

    Phase 1: Communication Fundamentals

    • Understand professional communication standards

    • Define tone, clarity, and messaging structure

    Phase 2: Email & Written Communication

    • Write structured, effective emails

    • Improve clarity and conciseness

    Phase 3: Stakeholder Communication

    • Adapt communication to different audiences

    • Manage sensitive and complex interactions

    Phase 4: Digital Etiquette & Professional Presence

    • Apply best practices in virtual communication

    • Maintain consistency across channels

    Phase 5: Practice & Application

    • Rewrite real communication examples

    • Role-play workplace scenarios

    Delivery Approach:

    • Real email rewriting exercises

    • Role-play scenarios

    • Immediate feedback and correction

    • Practical communication templates

    • Professionals communicating with stakeholders

    • Administrative and corporate staff

    • Client-facing roles

    • Improved communication quality

    • Stronger professional image

    • Reduced misunderstandings

    • Enhanced stakeholder relationships

  • Participants will be able to:

    • Communicate clearly and professionally

    • Adapt tone for different audiences

    • Write effective business emails

    • Apply modern communication etiquette

    • Represent the organisation professionally

  • You can secure your seat by completing your payment via Google Pay, Apple Pay, Bank transfer, or credit/debit card.

Have a Question?

For any inquiries or clarification, do not hesitate to contact us and our team will respond promptly.

Phone
+447446230101

+201055177011

Hours
Monday–Friday
10am–6pm

Email
ask@italint.co.uk